Help

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Sending messages

• 1 - How do I send an email?


In order to send an email message to another member at Dating Place, all you need to do is click on the "Send email" link that appears on profile listings, and inside each profile. Fill out the "Subject" field, write out the text and click on the "Send email" button. Your message will be sent to the receiver's mailbox at Dating Place, and he/she will receive a notice at his/her email address he/she registered with us.
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• 2 - How do I attach pictures to my email?


In order to send an attached picture (along with the email message), click on attach image at the message window. Wait a few moments, and you'll see a confirmation message (stating that your picture has been attached). After this, click "send email".
Attention: It is not possible to send images that exceed 50k.
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• 3 - How do I know if my email was sent?


After clicking on "send email" you will see a confirmation message that says "Message sent successfully". The message you sent will be kept in the "Sent Items" folder, inside your Mail section.
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• 4 - How do I know if my email was received?


Enter the Mail section at Dating Place and choose "Sent Items". You will see a column that indicates if the receiver has read your message. If your message has been read, it will be marked with the icon of an eye.
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• 5 - Are my name or email address revealed to the person I sent a message to?


No. No personal (identifiable) information is revealed by the Dating Place system. You may choose to reveal (or not) yourself in your conversations.
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Message receiving

• 1 - How can I receive emails?


When someone sends a message to your profile at Dating Place, you will receive it at the Mail Section. Our server will send a notice to the email you've registered with us.
Attention: the receiver does not have access to your real email.
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• 2 - How do I know if someone sent me an email?


When a user writes you a message, you'll be notified through your email address and on the top menu of the site.
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• 3 - What if I receive an inappropriate picture or email?


In case you receive a message or picture that you consider to be inappropriate, please do not hesitate to report it to us. Please use the “Report abuse” link in this person’s profile. We will analyze the situation and take the appropriate measures.
Comment about another user
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Configuring the messaging system

• 1 - What does "confirm my email address" mean"?


It means that we've been able to confirm that the email you've registered in our system (when registering) is correct.
Having your email confirmed is partly a safety matter. We want to be sure that you really are the person who registered. It is also a simple confirmation that you'll receive a message that is sent to you.

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• 2 - How many emails fit in my mailbox?


Mailbox space Basic Members is 500K. That's enough to store approximately 800 text messages. Basic Members must be aware to the size of messages when these contain attached pictures.
Mailbox space of Gold Members is 1Mb. That's enough to store approximately 2.000 text messages.
Important: Messages will be deleted automatically 6 months after the date they are sent and received.

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• 3 - My email address has changed. What must I do?


If your email address has changed, change this data in our system right now.
Change registered email

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• 4 - I've erased an email. Is it possible to recover it?

No. Dating Place does not store copies of erased emails.
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